Cummins and Foton Motor join hands to create a strong after-sales service network


Cummins Engine and Foton Motor aim to jointly develop and promote forward-looking high-tech products for the 21st century, and work together to create a "one-stop" service system.

The so-called "one-stop service system" means that Cummins provides vehicle services for Futian's full range of models equipped with Fukang engines, allowing owners to solve all problems from the engine to the vehicle at one time. Achieve simplified procedures, professional and efficient service goals.

Foton Motor Co., Ltd. (Fukuda Automobile Co., Ltd.) was established on August 28, 1996. It is a state-controlled listed company with cross-regional, cross-industry and cross-ownership ownership. In 2008, Foton Motors brand value reached 22.157 billion yuan in China Auto. Ranked third in the industry, ranking first in the commercial vehicle industry. Fukuda has the industry's most advantage of the three major service platforms - the largest service network: covering more than 4,700 repair stations nationwide, the service radius is locked within 50 kilometers; the largest 24-hour call center: equipped with nearly 100 full-time agents, The user's service needs can be responded to in a timely manner, on demand; the most powerful parts supply platform: Due to the adoption of information management, the responsiveness of parts supply is at the leading level in the country.

The company (NYSE: CMI) was founded in 1919 and is headquartered in Columbus, Indiana, USA. Cummins is a world-leading power equipment manufacturer that designs, manufactures and distributes engines and related technologies including fuel systems, control systems, air handling, filtration systems, exhaust gas treatment systems and power systems, and provides corresponding after-sales services. service.

Cummins has invested more than 140 million U.S. dollars in China. As the largest foreign investor in China's engine industry, Cummins has eight joint ventures and wholly-owned manufacturing companies in China. Among them, Dongfeng Cummins produces B, C and L series diesel engines, and Chongqing Cummins produces M, N and K series diesel engines. As the world's top independent engine manufacturing company with more than 90 years of development history, Cummins controls the most advanced diesel power technology in the world. Both parties aim to jointly develop and promote forward-looking high-tech products for the 21st century. It is understood that as of the end of last year, Futian's Futian Cummins vehicle maintenance network 2362, Futian Cummins Engine 745 special maintenance network, is currently the largest engine maintenance platform. With the industry’s largest 24-hour call platform, technical support for vehicle and engine synchronization, and other measures, the rapid response, efficiency, and timeliness of “one-stop” services are fully guaranteed.

The cooperation between Foton Motors and Cummins Engine has eliminated the need for users to “repair and wait for the first parts” during the maintenance process, which shortened maintenance time and improved after-sales service, which greatly enhanced the brand value of Foton Motor.

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