FAW Xichai Yungui Service Center's core service brand promotion meeting was officially held In a warm atmosphere, the host announced the beginning of the applause and the deputy general manager Li Yan of FAW Xichai Sales Co., Ltd. took the stage to give a speech. He welcomed the guests and clearly defined the importance and strategic value of establishing a regional service center.
As the second partner of FAW Xichai Construction Service Center in the country, General Manager Sun Yong of Chengdu Antai Automobile Sales Co., Ltd. also took the stage to discuss the ups and downs after the cooperation with Xichai, both from quality and service. Xichai highly appreciated.
In bursts of applause, the deputy director of FAW Xichai Ji Yizhi described to the audience the vision of “To serve as a unique competitive advantage of Xichai and become the trump card for market competition†from the height of brand building. The service center, the service department of Xichai, and partners have put forward relevant work requirements such as innovative ideas, improvement of work, and improvement of efficiency, which have clearly defined the goals and directions for our future work.
Xichai Service Day
In a warm atmosphere, everyone visited the “FAW Xichai Sichuan Tibet Service Center†and “Xicha Service Day†activities. The functional areas inside and outside the service center have professional staff to explain the service content of Xichai. Intelligent mechanical manufacturing or comprehensive service concept has left a deep impression on everyone. The meticulous service is not just on paper, but is proof of the service of FAW Xichai's core service.
In the rich cultural atmosphere of Xichai, Deputy General Manager Li Yan of FAW Xichai Sales Co., Ltd. explained in detail the introduction of Xichai's core service brand, service network support capability, and core core service capacity construction; from technical support and management support. The four dimensions of organizational support, policy support, and planning for future service development.
Xichai
In 2016, Xichai built a total of 8 service centers across the country. During the 13th Five-Year Plan, it plans to expand to 30.
Shenzhen integrity honest Tang Anrong stationmaster gave a comprehensive explanation on how to practice the meticulous service. Give full play to the role of the six service center centers, so that the majority of users in the service center can truly experience the “superb, lean and sincere†of Xichai's core services.
At the end of the event, a surprise was made to everyone's eyes: The Chief of Cao Zhiwei from FAW's Wuxi Sales Company spoke lively about the demo of the APP function! After watching it, we all praised Xichai's vision and technology intelligence.
While the Sichuan Tibet Service Center held a promotion meeting, the Xichai Service Day was also in full swing in 25 provinces and cities. On-site multi-welfare programs warmed everyone who participated in Xichai activities! The card's friends have all prepared a gift carefully, and the card friends present are very happy after receiving the gift.
On each service day, Xichai will invite professional service managers to answer the questions related to engine selection, engine maintenance, and accessory identification on the spot. The professional service manager will answer the questions asked by the card friends patiently. The engine has a deeper understanding.
Since September 26th, 2016, Xichai Smart APP 2.0 has been officially launched. Many card-friends have used this app to make driving easier on the road. On the service day, the professionals taught the installation and installation of the smart Xichai APP, the registration method of the electronic warranty card, and the use of the main function modules. The card-friends kept in mind, and many card-speakers called out, “With the wisdom of the Xichai APP on the long-distance road. It is guaranteed."
By the time of grabbing the wisdom of the Xichai APP red envelope, the card's friends were even more enthusiastic! Winning card friends can use the electronic service ticket red envelopes to the nationwide Xichai service station to consume and use.
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